Terms & conditions general information

All the insurance coverage we provide under the conditions that the European – Greek Traffic Law will not violate.

 Rental period 

The minimum rental period is 1 day (24h) with no acceptable length delay, without e-mail confirmation.

Driver’s age and driving license

Minimum age 28 years and maximum 70 years for all car groups. A driving license must be issued at least 1 year before rental starts. Driver must hold a valid European (for EU countries) or International driving license (for countries that don’t belong to the EU).

Additional driver

In a car rental only the driver is covered by all the above insurances. If other drivers are going to drive the rented vehicle they must be declared in the lease contract at the start of the rental period. Required documents are an identity card or passport and a valid driving license.

Vehicle delivery and collection 

Delivery and collection to these locations are free: Aktion Airport Preveza(PVK), Ioannina Airport(IOA), Kefalonia island (EFL), Lefkada City, Lefkada – Nikiana, Preveza City, Igoumenitsa port(IGO).

It covers third-party insurance deaths and personal injuries, including renting a car vehicle (excluding up to € 1,000,000 and third-party damage to the amount of € 1,000,000.

What does cover?
Total or partial theft of the car.
Theft of personal items that are located on or inside the vehicle.
Death or bodily injury of the vehicle driver.
Damage to the vehicle. Cost Included in the price.

Extra coverage

Αfter you find your car in your needs, is necessary to choose what insurance you will have during the rental.

When you pick up your rental car at the station,

This is the total cover (SDCW Super Damage Coverage Insurance) Get it and be relaxing!!!














What is the Super Damage Coverage insurance SCDW & what covers it? damages from accidents-crash.

  1. Theft Insurance if the car was stolen and it was Lock. (Violation) Yes 100%
  2. Large or Small Scratches. Yes 100%
  3. Battery. Yes 100%
  4. Break or Dent at bumpers, bonnet doors, body panels, roof. Yes 100%
  5. Front and rear windshield. Yes 100%
  6. Side windows. Yes 100%
  7. Headlights & rear lights Yes 100%
  8. Tires Yes 75% From use if asphalt road (damage happens from off-road or Bad use is clear not cover.)
  9. Outside Mirrors. (ONLY THE 75% the rest amount is renter’s responsibility).
  10. interior (ONLY THE 50% the rest amount is renter’s responsibility).

Note: Damage caused by intent or negligence is an exception it is clearly not covered by the CDW or SCDW. Also, the dirty return of the rental car if the use on of road driving (out of asphalt roads), the not properly use of the rental car makes the renter responsible for any damage, accident and the full loss. Any insurance will cover you if you use it properly and correctly rental car.

*Here is all the details you need, Easy and quickly booking online, You will receive all the details, automatically from our reservation system! Directly! It’s easy: choose ‘Book with Total Cover’ and we’ll arrange it all for you!


*The day at pick up the car!


*At pick up the car, you will take a video around the rental car if there are scratched or damaged! The rental car it will be checking it with the presence of the renter, and at the checking, it will write all the damages at the rental agreement & photos by the customer! Clear & Fair rental! that way you will know better!


The main driver it will pay a security deposit by any Card Credit, Debit or Prepaid when you pick up the car. The deposit will be returned after the rental, as long as all conditions have been met.  All drivers must abide by the terms of the rental agreement: our Full Insurance waiver product will not refund any cost incurred under circumstances that violate those terms, such as dangerous, careless, or negligent driving, refueling errors, or driving under the influence of drugs or alcohol.(NOTE: The minimum age for this insurance coverage is 28years old). In a few words the insurance it will not work if you do not use properly the rental car.

Please read the important information in its product car is under the pictures of the rental car.

Υou can count on our full support,

but don’t leave it in luck. For example, the total cover cost 35€ till 80€ weekly Don’t leave it in Luck, secure your trip by the total covers, from example the insurance cost around to 35€ till 80€ for the week. A scratch to the door costs a minimum of 150€ if needed to paint again & repair it.

Secure yourself and be free and relaxing to rest on your holiday!!!


If something goes wrong, first make sure that everyone is safe, take your time, give us a call.


Friendly, helpful, professional…

24h road assistance|24h phone support|We are 24h here for you – A support team on the road, working with our fleet support department, is ready to help you anytime.


a) The cars are not allowed to be used for: Driving outside the Greek borders, driving off-road, carrying heavy objects, or bad use in general. We keep the right to cancel the duration of the rental if any of these terms are violated. Vehicles returned in bad condition and with extremely dirty interiors (e.g food stains, coffee, etc.) will be charged for special cleaning, strictly forbidden the driving out of asphalt roads.

b) if you are planning to travel – Visit out of the areas who is written at pick up location in the form at the homepage of our website ask before you complete the reservation if is possible to use the car, out of our area service. Because if you do not have the written permission of the company and you are stacked you will need to pay all the costs for the services and probably not provide you services out of the area. Remember to ask before you complete the reservation. All the rental cars stay at the local area of the station, for example, if you have booked a car from Preveza Airport and you want to go to Athens or Peloponnesus or Kefalonia you will need to inform the company, in few words, only with the written permission of the company allow you to use the car out of “areas who are written at pick up location in the form at the homepage of our website”.

c) Pets are strictly forbidden. The reason is that 90% of our customers are families with small children. The pets how we love, carry bacteria, so it is strictly forbidden to take them with you in the cars, in case you take them with you from omission will be charged biochemical cleaning of the car from 120 € to 150 € and for Minibuses up to 300 €.

Delays & costs

  • In the case of delay without e-mail confirmation (Permission of the company) has an additional cost of 60€ for its hour of delay.
  • All cars they should be returned with the same quantity of fuel in the tank as on delivery. If the car is returned with less fuel, there is a charge for the cost of the missing fuel. Fuel left in the tank is not refundable.
  • The pick-up from Preveza Airport after 21.00, has an additional charge of 38€, also the same cost if the pick-up – drop-off before 8.00 in the morning.

Extra Services

GPS navigator ,baby seats, extra coverage,extra driver,Deliveries, e.t.c

Cancellation Policy

The Deposit (30% as the maximum) is the Guaranty for every reservation we receive. Now consider this amount you will lose if you cancel the reservation (You can change the dates of your reservation in agreement with our reservation department & availability of our cars.). When you do the reservation to complete it you press the button “I have Read, Agree & I Accept the terms & conditions of this agreement”.

“Cancellation Fee 30%” What is a cancellation fee? The cancellation fee is all the working hours we are spent to organize your rental car and be ready with all the conditions we have agreed, So people are working behind the office all the year and that is the reason. We are keeping the right to keep the Guaranty a 30%. That amount covers the working hours and losses from the rental because the vehicle it was not available when other people made a request to rent it.

  • Free You can free changes the days of your reservation of course do it early when the same vehicle/car is available, or to change the reservation to another name in agreement with the terms and condition without any extra fee.

| What is not cover? and the amount of renter’s responsibility (Excess)

Damage caused by intent or negligence. If you lost the car keys, the Damage was caused by miniseries of fuel. Damages resulting from breach of the terms of the contract car was on board (Ships trans). Any cover your rental car has will only work if you stick to the rules of the rental agreement. The amount of responsibility includes repair, storage, and loss of car use. If and when is compensated for the damage, then it will return the corresponding amount to the renter. if the Greek Traffic Code has not been violated. and only for accidents that recording by the Traffic Police report.

If the bodywork gets damaged while you were illegally parked, speeding or drink-driving, for example, your Collision Damage Waiver won’t protect you, and you will be liable for the whole amount.

Note: The amount of responsibility is the amount you will pay if something goes wrong in the rental period regardless of the renter fault, When and if Rent a car is compensated for the damage or theft or damage of its car, then it will return the corresponding amount to the tenant.

In case of an accident – collision the company will automatically charge the rental the first costs of transportation and study for the reconstruction or replacement of the car, any legal dispute will be resolved by the courts of Lefkada regardless of the management of the rental. With these terms, when starting the rental, the tenant accepts, understands, and agrees to all the above terms and conditions and all the consequences that may be caused by the violation of the terms of the traffic law.

Traffic violations

The renter assumes full responsibility for traffic violations and pays the respective fines. In case that the renter will not pay the fine, will charge the fine cost plus administrative expenses.

Administrative expenses

In case of an accident, there is a non-refundable fee of 192.00€ in order to cover the administrative expenses. that fee is regardless of renters’ fault. (In order to cover, damage, delays, dirty and general uncleaner cars, )

 Car rental guarantee 

In order to rent a car, a Credit card is always required (Visa, Master Card, Amex). will charge a part of the responsibility amount (Excess) until the end of the rental period the taxes 24% are not included at the amounts of excess. Without a Credit or Debit Card, no reservation will be accepted. (Note: In the case of damage the excess amount it will keep from the company till the finish of repairs we will refund the rest amount to the renter).

Car Rental without Credit Card.

You can rent a car without a credit card under the conditions you will pay the security deposit from debit or another card and we accept rentals without credit cards, only for the categories A, A1, in the case you will reserve another car category the security payment is double if you not have a credit card. Cash is not accepted. Also, you can send a request about your rental and you can get e-mail confirmation if you would like to rent another car category beyond A, A1.


All the cards are acceptable you can pay with Visa, Master Card, by cash, or bank transfer.  To complete a booking is required a confirmation deposit of 30% of the total amount. Regardless of payment a Credit card or Debit card (Visa, Mastercard.) is required for guarantee. will pre-authorize the liability amount until the end of the rental period. (However, the “SPECIAL OFFER” not includes the banks’ fees). The amount of “securities deposit or Excess” Amount for the repairs does not contain the taxes 24%.

Image result for visa mastercard

Rental agreement

Upon receipt of the vehicle, a rental agreement is signed and contains the above terms and conditions. Thank you for reading, accept and agreeing with the general information, Now you can complete your reservation and at the pick-up location, you will receive a copy with all the details, terms and conditions, road assistance, and useful information for your trip!  We wish you a safe trip to our beautiful country !!!